IMPORTANT NOTE: If your Order has been marked as Order shipped/Completed then scanned copy has been mailed to you; If you have not received it in your mail-box then Kindly check your Promotion/Spam Folder.
To report Issue/Modifications, kindly drop an email at document@edrafter.in.
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TIMELINES FOR DELIVERY :
For delivery within city : 2-4 working days (Depending upon Location)
For delivery outside city : 3-5 Working Days (Depending upon Location)
*Due to COVID19 spread across the country, the government has imposed many restrictions due to which deliveries will be affected hence there can be delay in shipment, please cooperate.
Please Note that the Cut-off time to dispatch the Orders on same day is 3:30 PM and applicable on Working Days. If Orders/Approval upon draft received after the cut-off time and/or in Non-Working Days then it will be processed and dispatched on the Next Working Day.
Our Working Days are Monday to Friday.
*Shipping is available all across India, T&C apply.
*Due to COVID, International shipments are temporarily unavailable.
TIMELINES FOR SCAN COPY :
If the order/approval upon draft has been received within the cut-off time of 3:30 PM then the scan shall be provided on same-day (by or before 8:00 PM).
If the Order/approval upon draft has been received after the cut-off time of 3:30 PM then the scan shall be provided by next working day (by or before 8:00 PM).
For Tamil Nadu, the cut-off time currently due to Lockdown is 9:00 AM and scan copy shall be provided within next 48 hours, if the Order/approval upon draft has been received after the cut-off time of 9:00 AM then the scan shall be provided within next 72 hours.
Saturday, Sunday & Govt Holidays are non working days and Order didn’t get processed on these days.
NOTE : Scan copy timelines cannot be expedited due to Heavy-load and due to state-wise Lockdown as less number of Vendors are working however we will try our best to provide it on-time. Exception can be occurred and there can be delay in sharing scanned copy however it’s a rare case.
