Consumer Complaint

Not happy with a service or product? We will help you to file the consumer complaint!

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About Consumer Complaint

Consumer complaints in India encompass a broad spectrum of grievances lodged by individuals or entities dissatisfied with products or services they've purchased. These complaints commonly revolve around issues such as defective products, substandard customer service, misleading advertising, billing disputes, and warranty or guarantee claims. Unethical business practices, unsafe products, e-commerce concerns, and financial service disputes also feature prominently. Problems with housing, real estate, telecom, and internet services add to the range of complaints. To address these issues, India has established a legal framework, including the Consumer Protection Act, consumer forums, and courts. Consumers can also seek assistance from government bodies like the National Consumer Helpline. This comprehensive system aims to protect consumers' rights and ensure fair resolution of their complaints in various sectors of the Indian market.

Our Client's Experience

Car Insurance

"Ms. Aastha Malhotra was not entitled to her car's insurance after an accidental crash, so we filed a complaint. Subsequently, more than 5 lakh rupees were reimbursed, and we also received an apology letter from a renowned insurance company, along with the attorney charges."

FOod problem

"Mr. Ashish placed an online order through one of the renowned delivery applications, and he got food poisoning after eating the food. He was subsequently admitted to the hospital, and we helped him obtain a reimbursement of 45 thousand rupees, including hospital charges and attorney fees."

Cosmetic product

" Mrs. Priyanka Gupta underwent a skin whitening treatment from a renowned skin care brand, but the process resulted in side effects. Her skin turned pale and developed rashes and redness, which necessitated surgery. We assisted her in obtaining a compensation of 10 lakh rupees from the brand. "

Issue with builder

" Mrs. Kusum Sharma booked a flat in Noida with a renowned builder. However, even after the possession date, she did not receive the possession of the flat, and the builder refused to refund her money. Consequently, we filed a legal notice to builder for refund of booking amount, and as a result, she received a full refund of her booking amount. "

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(Payable in installments)

Consumer Complaint Plans

Affordable and Sensible

Starter

₹1399
Legal Notice + Legal Advice

Purchase/Loss Amount:

₹0 – ₹20,000

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Intermediate

₹1999
Legal Notice + Legal Advice

Purchase/Loss Amount:

₹20,000 – ₹1,00,000

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Advanced

₹2899
Legal Notice + Legal Advice

Purchase/Loss Amount:

₹1,00,000 – ₹25,00,000

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Super

₹4899
Legal Notice + Legal Advice

Purchase/Loss Amount:

₹25,00,000 – ₹1,00,00,000

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Ultimate

₹On Quote
Legal Notice + Legal Advice

Purchase/Loss Amount:

Above 1 crore

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Consumer Complaint Categories

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Food Quality Problem

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Cosmetic issue

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Food Quality Problem

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Automobile problem

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Insurance Claim Problem

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Issue with electricity board

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Petrol Quality Problem

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Issue with Ecommerce

Knowledgebase

Yes, it is the first step where the aggrieved or sending party intimate the wrongdoer/receiver about the circumstantial incidence faced due to the act or omission of the party and ask for resort . It is then only when further step can be taken up for compoundable offences. So Sending legal notice provides a shield over the rights of the people.
A legal notice is a document that is issued by a lawyer to a person (legal or natural) on the orders of his client, and through this document, the opposite party is notified of the intention of the party giving the notice.

Documentation is required.

  1. The receiver of the notice's name, description, and address.
  2. Facts and grievances that are clear and understandable, condensed to writing.
  3. Relief or action sought, in writing.
  4. The cause of the action is stated.
  5. Signed and confirmed by a licenced attorney
No, the legal notice is not like anyother deed or registrable document rather it is mention that legal notice is drafted keepings relevant points which depends case to case and as per the circumstance of the matter the legal notice in india is made and served. The legal notices can be bifurcated as per the need in different fields like for employer-employee dispute, for domestice violence and divorce, for 138 Cheque bouncing matters etc.

There are certain essential elements of notice which needs to be mentioned in the legal notice:

  1. Brief facts or statements related to the issue or the matter for which the party wants to file an action or want to initiate legal proceedings against the other party.
  2. What relief or settlement they want from the other party.
  3. Summary of the facts with the communication made between the parties regarding the dispute or issue.
  4. What is the problem arising in front of the sender and the problem the sender is facing due to a matter or issue and also what can the other party or court do to solve the matter.

The party needs to mention in the legal notice how the other party can provide the relief or what the other party should do to solve the issue or matter either mutually or by court’s order.

Usually, one Notice by an Advocate on behalf of a client suffices. However, the client has the right to communicate personally also for settlement of the issue. And that communication serves as the part of the plaint/complaint.
Yes, it is pertinent to deliver the notice to the person it is intend to be sent. Sending of the legal notice is part of the communication process which is formal in nature and is completed when the receiving party reply to the notice by acting against it or for it. it is to mention that the ignorance is counted as part of communication. And the receipt has to be kept for future purpose when the suitable amicable solution is not derived and the court of law is knocked for further action. the sending of the legal notice also suffices the vivid intentions of the sending party.
Yes, this information makes it clear to whom it is intended to be sent. The legal notice is the ground proof of formal communication and must include wholesome information about not only the receiver but also about the facts of the case. the legal notice can not be directed towards anybody for no reason there has to be suitable ground for sending which is why the information of the receiver is to be added. by mentioning such detailed information it is thus made clear that the sender knows the receiver and is well versed about the incident.
Yes, the legal notice is drafted by the advocate on advice and suggestions of the party concerned. It is the frequent question whether an advocate is required for sending the legal notice. the answer is yes because legal notice includes legal language and also detailed scenario of the case which is to be drafted in the proper manner otherwise anyone can send the legal notice but lack of knowledge will end up deprivation of the rights of the concerned party. the advocate or the attorneys draft the legal notice as per the incidents discussed and any other conversation done by the parties doesnot make itself a part of legal notice rather it is the informal communication of the parties related to the matter concern.
Justice can't be delivered by just sending of the legal notice. maximum times a suitable amicable solution is attained by sending the legal notice but the justice can only be attained in the court of law. and several times the justice is pronounced against the will and wish of the party rather in favour of the society at large. So justice has the wider perspective. Legal notice per se can provide a platform for the parties to settle the things among them.

They will file a case against you as a result, and you will then be subject to specific legal obligations. Additionally, a reply to Legal Notice is a must for the other party otherwise the matter may be reached to court without giving it a chance of settlement. You ought to have responded to the notification sooner.

No, the complaint is different than the notice .. in former we make the complaint to the concerned authority directly as per the relevant sections of Criminal Procedure Code but in latter the notice has to be sent to the person concerned or to whom it is directed. The legal notice has been mentioned in Civil Procedure code under initiating of the proceedings. Thence the complaints are made out for the offences which are non-compoundable and non-cognizable. For rest legal notice has to be sent for perusal of the parties. the legal notice can be sent through post, email and whatsapp but in case of complaint it is needed to be made following proper guidelines and regulations.
Yes, it depends upon the matter of case. The Limitation act defines several provisions which govern the legal notice and the time span of each case. The limitation period is for the cases but when we talk about legal notice it is the time given in the notice to other party for establishing a reply or solution.And after that the case is filed depending upon the reply of other party.
There is no set amount of time allotted by law for a response to a legal notification. Usually, the notice specifies how long the recipient has to respond. If no deadline is given, a fair deadline would be within 15 days of receiving the legal notification after that a lawsuit is filed.
  1. If you have received a legal notice, your first course of action should be to phone the sender and attempt an amicable resolution.
  2. When it is not responding to a legal notification, it is desirable to file a court case in furtherance of their negligence to send the reply to Legal Notice to the party.
No, it is not a legal document rather it is the document of legal sanctity . As it is the formal communication of the parties to enforce a certain thing, which is dependant upon circumstances of the case. the legal notice is garbed with the legality that is why is enforceable in the court of law and used as ground for delivering judgements of the case.
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Multimedia Resources

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