Zapp support
Something stuck? Tell us.
Whether it is a notice you have sent, one you have received, or an order you are midway through — leave your details and the Zapp team picks it up. Most queries are answered within minutes during working hours.
What you write here goes to the Zapp team only. If your matter is already with an advocate, mention your order number and it reaches them directly.
How Zapp supports you
Four things you can count on, whichever way you reach us.
Advocate support
Answers backed by the practising advocates who review and send your notices — not a script.
Quick resolution
Most queries are resolved within minutes, and you can follow your matter on My Zapp at any hour.
Secure & confidential
Your documents and your dispute stay between you, the team and your advocate.
Legally sent
Notices go out through proper legal communication channels, with a record you can point to later.
Monday to Saturday, 10am to 7pm. Messages left outside those hours are picked up first thing.
