📜 ZAPP LEGAL NOTICE – TERMS & CONDITIONS
Effective Date: 03 Feb 2026
Service Provider: Edrafter Legal Solutions Pvt. Ltd.
Service Name: Zapp Legal Notice
1. Nature of Service
Zapp is an automated legal notice drafting platform operated by Edrafter Legal Solutions Pvt. Ltd.
The legal notice draft is generated through an automated system based solely on the information submitted by the user.
The templates used are designed under the supervision of experienced advocates.
The service includes advocate review, verification of uploaded documents, and affixation of seal & signature upon approval.
Zapp does not constitute full legal representation unless separately agreed.
2. User Responsibility & Declaration
By submitting the form, you confirm that:
- All information provided is true, correct, and complete.
- All uploaded documents are genuine and lawfully obtained.
- The claim is not false, malicious, defamatory, or fabricated.
- The dispute is lawful and suitable for issuance of a legal notice.
The User agrees that any misrepresentation shall make them solely liable for all civil or criminal consequences.
3. Advocate Review & Approval Rights
After payment:
- The assigned advocate shall review the draft and uploaded documents.
- The advocate may:
- Approve and seal/stamp the notice, OR
- Seek clarification/documents, OR
- Reject the notice if the case lacks merit, appears false or defamatory, documentation is insufficient, matter is criminal in nature, involves complex litigation beyond Zapp scope.
The advocate’s decision shall be final and binding.
4. Refund Policy
Refund shall be applicable only if the advocate formally rejects the notice after review.
No refund shall be provided if incorrect opponent details are submitted, the user changes their mind after review has started, or the notice is already sealed and issued.
Refund processing time: 5–7 working days.
5. Scope Limitation
Zapp service is intended for low-value or straightforward disputes such as money recovery, employment dues, consumer complaints, and basic contractual defaults.
Zapp does NOT include court representation, follow-ups, negotiation services, litigation filing, ongoing advisory, criminal complaints, or defamation escalation handling.
Any additional service shall be chargeable separately.
6. No Follow-Up Obligation
The advocate shall issue the notice but shall not engage in follow-ups, calls (if not opted), negotiations, or settlement discussions unless separately engaged.
7. Delivery of Notice
The notice may be delivered through Email, WhatsApp (if opted), or Courier (if opted and paid separately).
Delivery confirmation does not guarantee response from the opposite party.
Note: If you do not select the courier option while creating your Zapp Legal Notice, you can still choose it within the next 10 days. After this period, the notice record will be automatically destroyed and courier dispatch will no longer be available.
8. No Guarantee Clause
eDrafter and its advocates do not guarantee payment recovery, settlement, legal success, court outcome, or response from the opposite party.
Zapp is a notice issuance service, not a recovery or enforcement service.
9. Limitation of Liability
Under no circumstances shall eDrafter, Zapp, or its advocates be liable for indirect damages, loss of reputation, business loss, or litigation costs arising from user-submitted content.
Maximum liability shall be limited to the amount paid for the Zapp service.
10. Indemnity Clause
The User agrees to indemnify and hold harmless Edrafter Legal Solutions Pvt. Ltd., Zapp platform, and assigned Advocate(s) against any claim, loss, penalty, defamation action, or legal proceeding arising from false statements, forged documents, misleading information, or malicious intent.
11. Confidentiality
All information submitted shall be treated as confidential, subject to legal compliance requirements.
12. Advocate-Client Relationship
The limited review under Zapp does not create a full attorney-client relationship beyond issuance of the notice unless separately engaged.
13. Governing Law & Jurisdiction
This service shall be governed by the laws of India. Exclusive jurisdiction: Courts at Noida, Uttar Pradesh.
14. Automated Draft Disclaimer
The user acknowledges that the draft is system-generated, not manually customized unless separately opted, and minor drafting variations may occur due to system processing.